Don't just capture the lead. Remember why it matters.
LeadTapSync™ is Bigado's follow-through layer for preserving the context behind an opportunity and coordinating the next conversation across people, messaging, voice, automation and your CRM.
to continuation.
Your CRM can know the person and still forget the conversation.
Most systems are good at storing contact records. That doesn't mean they preserve the reason a relationship began.
A networking contact, referral, website inquiry or event scan can become just another name in a database. Days later, the business knows who the person is—but not necessarily why anyone should contact them again.
Preserve the reason for the relationship—and use it to guide follow-through.
Capture the Connection
Bring contacts from networking, referrals, websites, QR/NFC interactions, events and other sources into a structured workflow.
Remember the Context
Preserve where the connection happened, the problem or need, the desired outcome and the next appropriate step.
Continue the Conversation
Coordinate human outreach with SMS, email, voice and automation based on what is known about the opportunity.
A simple idea underneath a sophisticated workflow.
LeadTapSync doesn't replace the relationship. It helps the business remember enough about the relationship to continue it intelligently.
Connect
A prospect, referral or contact enters through a form, website, QR/NFC interaction, phone workflow or another capture point.
Enrich
Context is collected as appropriate: source, need, conversation context, desired outcome and next action.
Nurture
The system coordinates timely follow-through across the channels appropriate to the workflow.
Advance
Behavior and responses help determine whether the next step is a call, appointment, consultation, human handoff or continued nurture.
LeadTapSync remembers WHY.
A useful nurture system needs more than a timestamp and contact record. It needs enough context to understand what the relationship is about and what should happen next.
WHEN
Timing determines when communication should happen.
WHAT
Context determines what the communication should be about.
WHY
The unresolved need explains why the conversation should continue.
NEXT
Behavior and response help determine what happens next.
LeadTapSync is designed around the customer journey—not a CRM logo.
The business may already have a CRM. That's fine.
Bigado's direction for LeadTapSync is a CRM-independent follow-through layer that can connect capture, context, messaging, automation and human action while allowing the underlying technology stack to evolve.
The objective is not to sell a database. The objective is to prevent valuable opportunities from quietly dying inside one.
Useful wherever relationships begin before the sale does.
Professional Services
- Law-firm inquiries and intake
- Healthcare and patient inquiries
- Referrals and professional introductions
- Consultations and high-value services
Relationship-Based Capture
- Networking events
- Trade shows and conferences
- QR and NFC interactions
- Website inquiries
- Dormant or incomplete conversations
LeadTapSync is technology underneath the larger growth system.
Bigado looks at the complete path from opportunity to paying customer. LeadTapSync focuses on one of the most fragile parts of that journey: what happens after the connection is captured.
That means LeadTapSync can support Bigado's work in law firms, healthcare practices and future specialized workflows without becoming the definition of Bigado itself.
See How Bigado WorksBefore adding another source of leads, find out what happens to the opportunities you already create.
We'll look at how opportunities enter, what happens next, where context disappears and where follow-through breaks down.