Last Updated: October 1, 2026
Bigado Networks, Inc. (“Bigado,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we may collect, use, disclose, and protect information when you visit Bigado.com or interact with Bigado products and services, including LeadTapSync™, assessments, forms, consulting services, communications, and related technology.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
The information we collect depends on how you interact with Bigado and may include:
Contact Information
Name, email address, telephone number, company, professional role, and other information you provide when contacting us.
Business Information
Company name, industry, business needs, services, workflow information, and information submitted through assessments or consultations.
Lead and Inquiry Information
Information provided through forms, surveys, QR or NFC interactions, calls, messages, referrals, events, or other lead-capture processes.
Account and Service Information
Account information, service selections, subscription information, communications, support requests, and information necessary to provide requested services.
Technical Information
IP address, browser type, device information, operating system, referring pages, website interactions, cookies, and similar technical information.
Communication Information
Information associated with communications involving Bigado or systems we provide, which may include email, SMS/text messages, telephone interactions, voice systems, scheduling activity, and related communication records where permitted by applicable law.
Payment Information
Payments may be processed by third-party payment providers. Bigado may receive transaction information necessary to administer a purchase but generally does not need to store complete payment-card credentials.
2. Sensitive Information
Bigado works with businesses in industries that may handle sensitive information, including healthcare and legal services.
Unless a particular Bigado service has expressly been configured and authorized for such information, do not submit protected health information (PHI), privileged legal information, financial account credentials, government identification numbers, or other highly sensitive personal information through Bigado systems.
A customer’s use of a Bigado service does not by itself mean that the service is HIPAA compliant, appropriate for attorney-client privileged information, or approved for another regulated category of data.
Customers remain responsible for determining whether a particular system and configuration is appropriate for information they collect or process.
3. How We Use Information
We may use information to:
- Provide and operate Bigado products and services
- Respond to inquiries and requests
- Perform assessments and consultations
- Configure lead capture, follow-up, conversion, CRM, and workflow systems
- Provide LeadTapSync™ functionality
- Communicate regarding services, appointments, transactions, support, and account activity
- Improve our website, systems, workflows, and services
- Analyze service performance and business operations
- Prevent misuse, fraud, or security incidents
- Comply with applicable legal obligations
- Send marketing or informational communications where permitted by law
We may also use aggregated or de-identified information for analytics, service improvement, and business planning where that information does not reasonably identify an individual.
4. AI and Automated Processing
Some Bigado services may use artificial intelligence, automated workflows, voice technology, messaging systems, or third-party AI services.
Information submitted to these systems may be processed automatically to perform functions such as routing inquiries, supporting intake, generating or assisting with communications, preserving context, scheduling workflow actions, or helping determine an appropriate next step.
We may use third-party technology providers to perform these functions.
Customers using Bigado technology are responsible for determining whether their particular use of automated or AI-assisted processing is appropriate and lawful for their business.
5. SMS, Email, Telephone and Voice Communications
When you provide contact information or otherwise consent to communications, Bigado or businesses using systems provided by Bigado may communicate through channels such as telephone, SMS/text messaging, email, or automated voice technology as permitted by applicable law.
Consent requirements may vary depending upon the nature and purpose of the communication.
Where applicable, recipients may opt out of marketing communications using the instructions provided with the communication, such as an unsubscribe link or recognized text-message opt-out instruction.
Customers using Bigado systems are responsible for obtaining any consent legally required for communications they initiate.
6. How We May Share Information
Bigado does not sell personal information for monetary consideration.
We may disclose information to service providers and technology partners when reasonably necessary to operate our business and provide services.
These providers may include companies providing:
- Website hosting and infrastructure
- CRM and workflow technology
- Email and SMS communications
- Telecommunications and voice services
- Artificial intelligence services
- Scheduling systems
- Analytics
- Payment processing
- Customer support
- Security and technical services
We may also disclose information:
- At your direction or with your consent
- To professional advisers where appropriate
- When required by law, subpoena, court order, or other lawful process
- When reasonably necessary to protect Bigado, our customers, users, or others
- In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction
Third-party providers process information according to their own contractual and legal obligations.
7. CRM and Third-Party Integrations
Bigado systems may integrate with third-party CRM platforms, communications providers, scheduling systems, payment processors, AI platforms, and other software selected by Bigado or its customers.
Information may pass between these systems as necessary to perform requested functions.
Bigado does not control the independent privacy practices of third-party platforms. Customers should review the privacy and security practices of third-party systems they choose to connect with Bigado services.
8. Cookies and Analytics
Bigado.com may use cookies and similar technologies for website functionality, analytics, security, performance, and user-experience purposes.
Third-party services integrated into the website may also place or access cookies or similar technologies.
Browser settings may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of portions of the website.
Additional information may be provided in Bigado’s Cookie Policy where applicable.
9. Data Security
Bigado takes reasonable administrative, technical, and organizational measures intended to protect information appropriate to the nature of the information and services involved.
However, no internet transmission, electronic communication, or information-storage system can be guaranteed to be completely secure.
Users and customers are responsible for protecting their account credentials and appropriately configuring the systems and third-party services they use.
10. Data Retention
We retain information for as long as reasonably necessary to provide services, administer our business, comply with contractual and legal obligations, resolve disputes, enforce agreements, and address legitimate operational requirements.
Retention periods may vary depending upon the type of information, the service involved, customer instructions, contractual obligations, and applicable law.
11. Your Privacy Choices and Rights
Depending upon where you live and applicable law, you may have rights concerning your personal information, which may include the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how personal information is used or disclosed
- Obtain a portable copy of certain information where applicable
- Opt out of certain marketing communications
These rights are subject to applicable exceptions and verification requirements.
Privacy requests may be submitted to support@bigado.com.
We may need to verify your identity before processing certain requests.
12. Nevada Privacy Rights
Bigado is based in Nevada.
Nevada residents may have privacy rights under applicable Nevada law concerning certain information collected online, including rights relating to covered information and certain sales of information as defined by Nevada law.
Eligible Nevada privacy requests may be submitted to support@bigado.com.
13. Children’s Privacy
Bigado’s website and business services are intended for adults and businesses and are not directed to children under 13.
We do not knowingly seek to collect personal information directly from children under 13 through Bigado.com.
If we learn that information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address it.
14. Third-Party Websites
Bigado.com may contain links to websites or services operated by third parties.
Bigado does not control and is not responsible for the privacy, security, content, or practices of independent third-party websites.
We encourage users to review the privacy policies of third-party services they use.
15. Business Customers and Data Processed on Their Behalf
When Bigado provides technology or services to a business customer, Bigado may process information on that customer’s behalf.
In those circumstances, the business customer may determine why and how certain personal information is collected and used, while Bigado provides technology or services supporting those activities.
Individuals with questions concerning information collected directly by a Bigado customer may need to contact that business directly.
Any applicable service agreement or data-processing agreement may contain additional terms governing such information.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
Changes will be posted on this page with an updated “Last Updated” date.
17. Contact Us
For questions or requests concerning this Privacy Policy:
Bigado Networks, Inc.
Las Vegas, Nevada, USA
Email: support@bigado.com
Phone: 702-538-8965
See Cookies Policy for Bigado Networks AI