By Dr. Michael Davis, Founder & CEO of Bigado Networks
I’ve been building technology and businesses since long before “startup” became a buzzword.
In 1998—before Google became the company we know today—I was leading a team of six engineers developing a search engine built around a new search algorithm. Over Thanksgiving weekend, we had a signed letter of intent with Austin Ventures to sell 10% of the company for $10 million.
That deal imploded when I was suddenly taken out of my own life. I served 47 months in prison after a controversial prosecution. Four years gone. Reputation gone. And what looked like the opportunity of a lifetime was gone with it.
But I’m still here.
I’ve been a dental surgeon, technology professional, entrepreneur, restaurateur, founder, author, and creator. I’ve built companies, treated patients, raised capital, launched products, lost businesses, made mistakes, started over, and learned repeatedly that execution matters more than ideas.
Those experiences shaped what I’m building today.
Why Bigado Exists
Businesses spend enormous amounts of money and effort creating opportunities—through advertising, referrals, networking, websites, events, reputation, and relationships.
Then too many of those opportunities quietly disappear.
A form gets submitted, but nobody responds quickly enough. A conversation happens at an event, but the context is forgotten. Someone isn’t ready today, so nobody follows up tomorrow. A prospect enters a CRM, but the reason the relationship began gets reduced to a name, phone number, and email address.
The problem often isn’t a lack of leads.
It’s what happens after the lead arrives.
Bigado builds practical growth systems for law firms and healthcare practices that connect lead capture, context, intelligent follow-up, conversion, measurement, and continuous improvement.
Our objective is straightforward:
Turn more of the opportunities a business already creates into paying customers.
Remember Why
That problem led to LeadTapSync™.
Traditional CRMs are very good at remembering who someone is.
But relationships don’t continue because you remember someone’s phone number. They continue because you remember why you’re talking in the first place.
Where did you meet?
What problem were they trying to solve?
What mattered to them?
What was supposed to happen next?
That’s why one principle has become central to what we’re building:
CRMs remember WHO. LeadTapSync remembers WHY.
LeadTapSync is not Bigado’s entire business. It’s an enabling technology within a larger growth system—helping preserve context, maintain continuity, and move opportunities toward the appropriate next step.
Technology Should Strengthen the Human Relationship
I believe AI is most valuable when it helps people do things they already know they should be doing—but can’t consistently do at scale.
Respond faster.
Remember the conversation.
Follow up when you said you would.
Recognize when someone needs human attention.
Measure what’s working.
And don’t let a valuable opportunity disappear because somebody got busy.
That’s particularly important in law and healthcare, where technology should support professional judgment and human relationships—not pretend to replace them.
I’m Not Done
I’ve been knocked down, underestimated, and written off more than once.
I’ve also learned that rebuilding teaches you things success never will.
I’m still inventing. Still shipping. Still mentoring. Still learning. Still building.
I’m not done.
And neither is Bigado.
We’re building systems that don’t forget, don’t lose the reason behind the relationship, and don’t quietly let valuable opportunities fall through the cracks.
If your organization is generating opportunities but too few of them are becoming paying clients or patients, that’s a problem worth solving.
And that’s exactly the kind of problem Bigado was built to solve.
— Dr. Michael Davis
Founder & CEO, Bigado Networks
Creator of LeadTapSync™